NHS Friends and Family Results

Thinking about your GP practice overall, how was your experience of our service?

Answer Total
Very Good 1013
Good 61
Neither Good Nor Poor 10
Poor 4
Very Poor 4
Don't Know 0

What you had to tell us

We asked... "Can you tell us why you gave that response?"

Comment Date
Phone call was very punctual and questions easy to answer Tuesday 3 February 2026
Good service and patient care Tuesday 3 February 2026
I was able to have a good discussion with the nurse and update her about my general health. Tuesday 3 February 2026
Got appointment same day got satisfaction with my complaint Tuesday 3 February 2026
Able to see the GP the same day as calling. Very thorough assessment and history, with no feeling of pressured time constraints Tuesday 3 February 2026
I was seen and prescribed antibiotics within a couple of hours of calling the surgery Tuesday 3 February 2026
The receptionists are all very friendly and go out of their way to help and the doctors are very understanding and proactive. Tuesday 3 February 2026
I didn’t receive a phone call Tuesday 3 February 2026
Made to feel reassured Tuesday 3 February 2026
Went for annual medical check and was fully advised on all the results and also given detailed advice of recommendation. Tuesday 3 February 2026