You can contact the practice online 24 hours a day or by telephone or by coming into the practice between the hours of 8:00 - 6:30pm Monday to Friday.

We are pleased to be able to offer evening and weekend appointments by working in collaboration with other GP Practices in the area.

This does mean that if you want to be seen on a weekday evening or weekend, your appointment may be held at a different GP practice to your registered practice and with a different GP or nurse than you usually see. These will be available:

• Between 18:30 pm and 20.00 pm on weekday evenings
• Between 09:00 am and 17:00 pm on Saturdays (Weekend appointment times vary depending on day of clinic)

The practices working together and where you may be offered an appointment are: New Longton Surgery, Roslea Surgery, Riverside Medical Centre Lostock Hall Medical Centre and The Ryan Medical Centre.

Your medical records will be available to the clinician that sees you to ensure that they have the information they need to give you the best possible care. 

In order to book or cancel an evening or weekend appointment, you must call your GP practice as these appointments are not currently available online.

However if you need to book an evening or weekend appointment and your GP surgery is closed, please call NHS 111 and they will be able to advise you further.

Days and Times

If you require urgent medical assistance after 6:30pm and before the surgery reopens please ring 111

• For genuine life threatening emergencies such as suspected stroke, chest pains or severe shortness of breath please dial 999
• Please do not call if you think your problem can wait until we re-open at 08:00. 
• You can still make appointments on-line if you are registered for Patient Access.

111 online is a fast and convenient alternative to the 111 phone service and provides an option for people who want to access 111 digitally. 

Your needs will be assessed and you will be given advice about whether you need:

• Treat yourself at home
• Go to a Primary Care Centre

If you need face to face medical attention you may be asked to attend a Primary Care Centre.

Click here to access NHS 111 online or call 111 to speak to a staff member.